You accept that these Terms of Use will legally bind you when accessing or utilizing this website.

Effective Date:
November 19, 2023

Review the significant changes and their effective dates at the bottom of the page.

  1. Parties. The parties to these Terms of Use are you and Pets Cares Masters (“PCM”), the proprietor of the website
  2. Use and limitations. You may use the public portions of this site, subject to our Terms of Use and our Privacy Policy, but exclusively for your own internal needs. Except as provided in a separate agreement, you agree not to access (or attempt to access) our site using any means other than the interface we offer. You agree not to use scripts or web crawlers to access (or attempt to access) this site automatically and to abide by the directives in any robots.txt files that may be present on this site.
    1. resell, sublicense, transfer, assign, or distribute the site, its services, or its content;
    2. alter or create works that are based on the site, its services, or its content; or
    3. “frame” or “mirror” the site, its services, or its content on any other server or internet-connected device. We and our licensors reserve all rights that are not expressly granted in this Agreement.
  3. Modification. By providing an updated Terms of Use that is always reachable through the Terms of Use link on our site’s main page, we retain the right to alter these Terms of Use at any time and without prior notice. To evaluate substantial revisions and their effective dates, scroll to the bottom of this page as needed. A BINDING ACCEPTANCE OF THE MODIFICATION OR NEW TERMS OF USE WILL RESULT FROM YOUR CONTINUED USE OF THIS SITE AFTER WE POST A MODIFICATION NOTICE OR NEW TERMS OF USE ON THIS SITE.
  4. Our Blog and Forum. We will not regard as proprietary, private, or confidential any information that you upload to publicly accessible portions of our website. Although we are not required to check comments made on this site or to exercise any editorial control over them, we do retain the right to do so and to take down any content that, in our opinion, is inappropriate. It is forbidden to post, transmit, use, distribute, or store content that might put us at risk of liability, whether in tort or otherwise, that contravenes any laws or rules, or that otherwise deviates from generally accepted community standards, including without limitation information and material covered by copyright, trademark, trade secret, nondisclosure agreements, or other intellectual property rights.
  5. Defamation; Communications Decency Act Notice; defamation. Our responsibility for defamation and other claims arising out of any postings to this site by third parties is restricted as indicated above because this site is a provider of “interactive computer services” under the Communications Decency Act, 47 U.S.C. Section 230. Any material or other information provided to this site by third parties is not our responsibility. We neither guarantee the accuracy of such postings nor exercise any editorial control over such posts, nor do we accept any legal responsibility or liability in connection with such postings, including any responsibility or liability for examining or confirming the accuracy of any content or other information contained in such postings.
  6. Monitoring. Without giving you prior notice, we retain the right but not the responsibility to watch over how you access and use this website. Our privacy policy, which is available by clicking the Privacy Policy link on the front page of this website, outlines how we may record or log your use.
  7. Separate Agreements. From this website, you may purchase goods, services, and/or content. We retain the right to impose additional terms and conditions on your use of, and/or payment for, such goods, services, and/or content.
  8. Ownership. This website’s content is covered by a variety of legal protections, including international treaties and United States copyright laws. We and/or third parties are the owners of the copyrights and other intellectual property in the content of this website. All other rights are reserved, with the exception of the few rights provided here.
  9. DMCA Notice. According to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. Section 512 (“DMCA”), this website is an online “service provider” For notices of alleged infringement regarding items posted to this site, this site maintains particular contact information, including an email address, as required by the DMCA. All notifications should be sent to the person listed below as the point of contact (our agent for notice of claimed infringement): Wag Labs, Inc. San Francisco, CA 94133-2141 55 Francisco St Ste 360 Contact information for the agent: [email protected].
    • You can complain about allegedly infringing uploaded material to our agent for notification of claimed infringement as mentioned above, and we shall look into those concerns. We will prohibit access to any posted content if we have reason to suspect it violates any relevant laws. We will also let the poster know that the item has been banned or removed.
    • According to the DMCA, you must include the following details when reporting a suspected copyright violation to us: (i) a description of the allegedly infringing work that is the subject of the claim of infringement; (ii) a description of the allegedly infringing content and details necessary for us to identify the allegedly infringing material; (iii) your address, phone number, and/or email address, as well as other contact information; (iv) a declaration from you stating that you really believe the use of the content in question was not permitted by the copyright owner, its agent, or the operation of law; (v) a declaration from you, made under oath and signed under penalty of perjury, attesting to the veracity of the data in the notice and your authority to enforce the copyrights that are allegedly infringed; and (vi) the physical or digital signature of the copyright owner or another individual with the authority to act on their behalf. The processing of your complaint can be delayed if all of the aforementioned information is missing.
  10. Disclaimers of Warranties. The services, material, and/or products on this site are given “as-is” and without warranties of any kind from us or any of our licensors, unless otherwise specified in any separate written agreements between the parties. This site and its licensors specifically disclaim, to the fullest extent permitted by law, any and all warranties, express or implied, with regard to this site or products, services, and/or content obtained from this site, including but not limited to implied warranties of merchantability, completeness, timeliness, correctness, and non-infringement. This disclaimer is applicable to any separate written agreement between the parties or separate agreement originating from this site, unless otherwise stated. the websiteand its licensors do not represent or warrant that this site, its products, services, and/or content: (a) will meet your requirements or expectations; (b) will operate in a secure, timely, uninterrupted, or error-free manner; or (c) will be free of viruses or other harmful components. We want to remind everyone who has a pet that you are completely in charge of their medical care. The content of this website is offered solely for general informational reasons and does not represent professional advice on any subject matter. It also does not take the place of duly licensed professional veterinary treatment. Before consuming any pet food, always seek the advice of your veterinarian. DFA is not responsible for the truthfulness, errors, or omissions of the data offered on this website. There is no assurance that the material on this website is accurate, full, and/or up-to-date, despite the fact that it is often investigated and updated and is intended to be as current as possible. These disclaimers are a crucial component of this agreement. Nothing in this agreement save for these disclaimers authorizes the purchase or use of any of the things provided on this website. If current legislation does not allow the disclaimer of implied guarantees, then any implied warranties are only valid for the time frame specified by the law. The foregoing limits may not apply to you because certain states or jurisdictions do not permit limitations on how long an implied warranty may endure.
  11. Liability Restriction. In no event shall this site and/or its licensors be liable to anyone for any direct, indirect, punitive, special, exemplary, incidental, consequential, or other damages of any kind (including loss of data, revenue, profits, use, or other economic advantage) arising out of, or in any way related to, this site, its products, services, and/or content, any interruption, inaccuracy, error, or omission, regardless of cause, even if this site or licensors have been previously advised of the possibility of such damages.
  12. Indemnity. You agree to hold DFA, its officers, directors, associates, affiliated advertisers, and each of their related companies harmless from any and all claims and liabilities (including attorneys’ fees) that may arise from your use of any information obtained through this website or from any submission of pet food retailer listings, advertisements, or forum comments you may make by using or submitting any information to this website.
  13. External Website Links. We now give you a limited, revocable, and non-exclusive permission to construct a hyperlink to this site so long as the link does not misrepresent us, our products, or services in any way. Without first receiving our explicit permission, you are not permitted to utilize any logo, trademark, tradename, or other proprietary visual image that may be shown on this website or in the link.
  14. Links leading to other websites. We make no claims about the accuracy or suitability of the material on any third-party websites that are linked to or from this one, and we neither evaluate nor oversee their content. You use any third-party website at your own initiative and risk, and you could be bound by the terms of service and privacy policies of those other websites.
  15. Taking Part in Advertiser Promotions. You are allowed to communicate with advertisers that use this site to promote their goods, services, or information, as well as take part in their campaigns. You and each of these advertisers are the only parties to any such contact or involvement, including the provision of and payment for products, services, or information.
  16. Consumer Rights Information; California Civil Code Section 1789.3. If this website charges for any services, goods, information, or content, the price will be disclosed as part of the ordering process. In line with California Civil Code Section 1789.3, we retain particular contact information, including an email address, for reports of complaints and questions about pricing practices. Please submit any letters to our agent for notice at the following address: Notification of a pricing inquiry or complaint about consumer rights:
    • San Francisco, California 94133: Pawsome, Inc. 55 Francisco St., Suite 360
    • You can reach us at [email protected]
    • Phone number: (855) 732-9513
    • If you have any issues or questions about our pricing, please get in touch with us. We’ll look into it and get back to you.
    • Contact information for the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs is 1020 N. Street, #501, Sacramento, CA 95814, or 1-916-445-1254 via phone.
  17. Arbitration. All disputes, controversies, or claims arising out of or relating to this Agreement or a breach thereof shall be submitted to and finally resolved by arbitration under the rules of the American Arbitration Association (“AAA”) then in effect, with the exception of actions to protect intellectual property rights and to enforce an arbitrator’s decision hereunder. According to AAA regulations, there shall be only one arbitrator, who shall be selected by mutual consent of the parties. The arbitration shall be conducted by telephone or online and shall take place in Williamsburg, Virginia, in the United States. For all contested matters, the arbitrator will abide by Virginia state law in the United States. The dispute or claim must be arbitrated individually; it cannot be combined in any arbitration with a dispute or claim from another party. The arbitrator’s decisions are final, enforceable in any court with appropriate jurisdiction, and binding on the parties. The United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards shall apply to any award or judgment that is being enforced. If any party brings a lawsuit that violates this clause, the other party may be entitled to attorney’s fees and expenses up to $1,000.00.
  18. Court and location. All legal proceedings that are not arbitrated in accordance with these Terms of Use shall be brought before the courts of James City County in the State of Virginia, USA, and the U.S. District Court for the Eastern District of the State of Virginia.
  19. The law of control. The laws of the State of Virginia in the United States, excluding regulations governing conflicts of law, shall govern the interpretation of this Agreement. It is specifically prohibited to apply the United Nations Convention on Contracts for the International Sale of Goods.
  20. Only To Be Used Within The United States. This website is only meant to be accessed from within the United States. We can not guarantee that using this site elsewhere is appropriate. This site may not be accessed from territories where its contents are prohibited.
  21. Transfer of Personal Information Outside of Your Home Country. Any personal information we may get through this website will be processed and kept on our servers, which are exclusively located in the United States. If you live outside of the United States, you agree that personal information about you may be transferred to the United States from another country.
  22. Severability. In the event that any provision of these conditions is found to be illegal or unenforceable, such provision shall be deemed changed to the extent required and practical to make it valid and enforceable. In any case, the unenforceability or invalidity of any provision shall not affect the validity or enforceability of any other provision of these terms, which shall remain in full force and effect and be interpreted and enforced as if such provision had not been included or had been modified as above provided, as applicable.
  23. Force Majeure. Any delay or failure to deliver resulting from events outside of our reasonable control and without our fault or negligence, such as, but not limited to, acts of God, acts of civil or military authority, fires, riots, wars, embargoes, Internet outages, hacker attacks, or communications failures, will not subject us to liability for damages.
  24. Privacy. Please read this site’s privacy statement, which also applies to your visit.